EXTRA SERVICES
Billys offering
Find all the services your building requires
σου - simply and affordably!!
BILLYS BENEFITS
Why choose Billys
Service charges
Issuance of services charges and automated notifications to all tenants via email and sms.
Payments
Service charges payments from anywhere and at anytime through card, iris, bank transfer, or cash.
Bank Account
Reserves saved in the building bank account that can be issued even without VAT number.
Partners
Selected partners with years of experience in building management services.
QUESTIONS AND ANSWERS
Frequently asked questions
Billys is for all! It is designed for every “member” of the building. It is a technology platform that enables building managers and owners and residents to settle their financial obligations between them and between the vendors that provide building services.
Easy! Users who don’t have access to a smartphone or computer, will keep receiving their service charges printed out and they will pay the building manager in the same way they used to before. The property manager will be responsible to register their transaction in the online platform. The property manager will be in charge to register their transaction in the online platform.
The building’s reserves and the payments are held by a well known Greek Banking Institution which is under the supervision of The Bank of Greece.
After the first 2 months of free trial, a monthly fee is charged for the use of the platform. Depending on the plan, its cost can be less than 1€ per apartment.
The building manager, with the help of Billys’ support agents, will input all the details for the building and its apartments on the platform. As a next step, online invitations will be automatically sent out to all owners and residents. Billys is now ready to use!
Billys is not the traditional building management company. It is an online tool that empowers users to self-manage their building in a very simple way.
The apartments with overdue bills will appear on the platform with their previous balance. These users can make an agreement with the property manager and pay in installments or use their credit card to decrease their debt and finally pay off.
Billys is designed to use your building’s reserves in the best possible way to help you avoid delayed payments. In case some of the residents do not pay on time for their service charges, Billys will initially alert them through automatic reminders and then inform them of the consequences for non-payment. If the issue persists, Billys can in cooperation with its legal team take necessary legal action at an extra cost.
Our company has developed an extensive network of reliable and experienced partners in the cleaning service. This service includes the cleaning of the shared internal and external areas of the building, with equipment from the cooperating company and based on a pre-agreed plan for 1, 2 or 3 visits per week.
Pricing is based on the number of apartments, the number of floors and the frequency of cleaning. To get an offer for your own building, you can call us at 2102202871 or fill out the contact form.
The frequency of cleaning depends on the needs and preferences of the tenants of the building and usually ranges from 1 to 3 times a week. Most buildings choose cleaning twice a week, one visit for the cleaning of the entrance and another one for the individual floors.
In cooperation with cleaning crews, we offer cleaning services both in buildings and in business premises. Regardless of the type of space, we can adapt our services to your needs of each building.
Yes, our staff are professionals and have the necessary experience and training for cleaning work.
Yes, we use environmentally friendly cleaning products. Safety and environmental protection is one of our priorities.
The payment of the service is made by bank transfer from the account of the building and the entry of the exit on the platform is done automatically.
The selection of the cleaning services is done very carefully and with strict criteria. These are partners who share the common goal of focusing on providing quality services and customer satisfaction. However, in the event of a complaint about a repair shop, Billys undertakes to investigate the case and propose an alternative repair shop if the problem is not resolved.
Each building has the following options
- Self-management: The building manager or building management committee handle all the tasks related to the building, including payments to service providers and the issuance and collection of common expenses internally.
- Service charges issuance service: The building manager or building management committee handle all tasks related to the building internally, but outsource the issuance and delivery of printed service charges to a third-party company. The payments collection is still done internally.
- Assign building management to a third-party company: All tasks related to the building, including payments to service providers and the issuance and collection of service charges, are assigned to a third-party company.
Given that the assignment is done to a reputable company, this effectively will relieve the internal building manager from time-consuming processes such as selecting and monitoring contractors, making payments on behalf of the building, and monitoring its finances. As for the disadvantages, there have been cases with bill payment delays, provision of poor services, or even misuse of buildings’ reserves.
In the case of payment delays, automated reminders are sent to tenants regarding their outstanding payments. As a next step, the tenants are informed about the potential consequences of non-payment. If the problem remains unresolved, Billys takes necessary legal actions with the help of cooperating lawyers, using supporting documentation (expenses receipts) exported from the platform. The corresponding charges for legal actions are passed on to the building.
Our legal team consists of experienced lawyers specialized in matters related to residential complexes. They provide advisory support and handle all legal actions.
The cost starts at €100 per case but may vary depending on the type of legal actions that need to be undertaken.
The administrator should have all the receipts for expenses incurred as well as documentation for outstanding common charges. Through Billys, there is the possibility to export all the supporting material and deliver it to the collaborating lawyer.
Main tasks include monitoring and organization of maintenance works in the building, coordination and supervision of any repairs works, collection and recording of expenses, payments execution, issuance and distribution of service charges, payments monitoring, and cash payments collections if necessary.
Insurance for shared spaces covers all the shared areas of a residential building against natural disasters or damages caused by third parties. It includes all legally approved common areas based on the urban planning permit.
Shared spaces refer to spaces used by all residents, such as entrances, staircases, elevators, storage areas, parking spaces, gardens, rooftops, etc.
Shared spaces insurance provides coverage for potential risks and damages that may occur in shared spaces. It typically covers damages caused by: Natural disasters (fire, flood, landslides), Property damage in the building (issues with plumbing, broken windows), Malicious acts (break-ins, terrorist activities).
The only requirement is for the common areas to be legally declared and stated as such in the bylaws.
Premiums are paid directly to the insurance company through bank transfer from the building's account, and the transaction is automatically recorded in the platform.
In the event of damage, the administrator should immediately contact Billys at 2102202871 or send their request via chat. Our consultants will then guide them through the process of reporting the damage to the insurance company.
Now with Billys Free, you can issue your commercial building’s service charges forever for free! You log into the platform, enter expenses, issue service charges and receive service charges slips and summary in electronic format. You can upgrade to Billys Smart anytime you want in order to invite all tenants to the platform and gain access to all its features such as automated notifications and online payments.
Absolutely, our company has developed an extensive network of reliable and experienced partners who are specializing in property management for years. By choosing this service through Billys, the quality of the services provided by the partnering company is ensured, and at the same time, tenants enjoy all the benefits of using the platform. Specifically, tenants maintain control of the building with direct access to reserves, common expenses, and transactions, while also having the ability to receive notifications and make online payments.
In addition to cleaning commercial buildings, we also provide extra services such as security services, elevator maintenance, and the installation of fire safety systems. We work with a wide range of specialised and experienced partners that can fulfil all commercial buildings’ needs.
Our company has developed an extensive network of reliable and experienced partners who have specialized for years in the field of apartment building management. By choosing this service through Billys, the quality of the partner company's services is ensured, while at the same time the tenants enjoy all the benefits of using the platform. In particular, tenants retain control of the apartment building with direct access to the reserve, shared expenses and transactions, and at the same time have the ability to receive notifications and pay online.
In order to assign the building management management, a general meeting needs to be convened and the decision must be signed by the required percentage of owners based on the articles of association - usually a majority is needed, i.e. 501 permilles. Then a meeting of the building manager with the company representative is scheduled in the building.
The service is currently available in Attica and Thessaloniki. However, there is no geographical restriction for the use of the platform.
The service starts from 40 euros per building for 4 apartments and is adjusted according to the size of the building. You can call us at 2102202871 or fill out the contact form to receive an offer tailored to the needs of your own building
The selection of our partners is done carefully and with strict criteria. These are companies of different sizes that share a focus on quality service and customer satisfaction. Their staff is highly trained and ready to meet the needs of any apartment building.
Common expenses and costs include building management fees (for service charges issuance or for assigning building management externally) and all expenses related to maintenance works such as cleaning, fire extinguishers maintenance, pest control and so on. Additionally, there may be emergency repairs required for addressing damages or renovation work to upgrade the building (e.g., installing thermal insulation). Finally, it is essential to have insurance for the building manager third party liability and ideally, property insurance for the common areas of the apartment building.
We offer a comprehensive range of services to meet all your building's needs, including disinfection, pest control, fire extinguishers purchase, rental, and inspection, common area cleaning and boiler and elevator maintenance. For a personalized quote on any of these services or any other specific requirements for your building, please don't hesitate to get in touch with us at 2102202871, or simply fill out our contact form.
The cost depends on the characteristics of the building - such as number of apartments, floors, and the square meters of common areas. Based on these characteristics, we provide you a custom service quote. To get a quote, you can call us at 2102202871 or fill out our contact form.
Once the building manager accepts the offer, Billys contacts the partner to arrange the appointment based on the manager's availability.
At the moment, we have a network of partners that cover the technical service needs of buildings in Attica and Thessaloniki.
The service payment is done through bank transfer from the building to the vendor’s bank account and it is automatically logged in the platform.
Partner selection is done carefully and with strict criteria. We work with professionals who share our objective of providing quality services and satisfying the customer. However, in case there is a complaint about a service provider, Billys investigates the matter and proposes an alternative service provider if the issue is not resolved.
The building manager is responsible for the smooth operation and financial management of the apartment building. Main tasks include monitoring and organization of maintenance works in the building, coordination and supervision of any repairs works, collection and recording of expenses, payments execution, issuance and distribution of service charges, payments monitoring, and cash payments collections if necessary.
Online building management is designed for every “member” of the building. Billys is a technology platform that enables building managers, owners and tenants to settle building related expenses and service charges and decide on building issues.
Τόσο το Billys Free όσο και το Billys Safe χρησιμοποιούν την τεχνολογία για να διευκολύνουν τον έλεγχο της πολυκατοικίας για διαχειριστές και ενοίκους. Η διαφορά ανάμεσα στα 2 πακετά είναι ότι το Billys Safe στην πράξη υποστηρίζει περισσότερο το διαχειριστή προσφέροντας επιπλέον την αστική ευθύνη διαχειριστή και συμβουλευτική για θέματα πολυκατοικίας. Τέλος ενώ η συνδρομή για το βασικό πακέτο αυξάνει ανάλογα με τον αριθμό των διαμερισμάτων,η συνδρομή για το Billys Safe είναι σταθερή ανεξάρτητα από το μέγεθος της πολυκατοικίας.
To choose an additional service for your building, you can call us at 2102202871 or fill out the contact form. One of our sales consultants will address all your questions and provide you with an offer based on the needs and characteristics of your building.
For all Billys services, there is no time commitment except for the building management assignment to a third-party company, where there is a one-year commitment. The selection of our partners is done very carefully and with strict criteria. However, in the event that there is a complaint, Billys is committed to investigating the matter and proposing an alternative service provider if the issue is not resolved.
Third part building manager's liability insurance covers bodily injuries and property damage that may occur to third parties during the use of common areas of the building. It should be noted that third parties are considered to be the tenants of the building (owners, tenants), as well as any other individuals temporarily present in the common areas of the building.
Common or jointly owned areas typically include the entrance, the staircase, the elevator, hallways, the rooftop, central heating facilities, smokestacks, and the fronts of balconies.
Payment is made through bank transfer from the building's account, and the logging of expenses in the platform is done automatically.
The bank account of the apartment building is with Viva Wallet, the first European cloud-based Neobank that operates entirely on the Microsoft Azure cloud, providing services in 24 countries in Europe. Opening an account is completely free, takes just 10 minutes, and does not require a tax identification number for the apartment building.
No tax identification number of the building or a tenant is necessary for opening the Viva Wallet bank account. Additionally, there are no monthly expenses for maintaining the account. Each tenant in the building can view the account balance at any time, while the building manager has direct access to the account for fulfilling the building's obligations.
The user can choose from a range of payment methods, including card payment, bank transfer, IRIS, and cash at Viva Spot.
Through Billys, the full range of building management services is offered, including: issuance of service charges through Billys Free, building management internally with the use of Billys Smart and full platform functionality - notifications, electronic payments, online voting, building bank account - or assignment of building management to a third party cooperating company.
The advantages of online service charges issuance include the transparency, organization, and ease in management that it creates for the building. Specifically, online issuance allows for the input of expenses from a mobile device or computer, regardless of the location of the building manager. Moreover, it provides easy access to all expenses from previous months with their respective receipts, and it enables the sending and payment of service charges to all owners and tenants, regardless of their location.